Free Shipping on all orders over $100 (after discounts, before tax) in Canada and the US
UPS: Standard and Expedited Shipping, Purolator Ground Shipping (good for remote locations)
Local Pick up available to those residing in Calgary, AB
Processing and delivery time
UPS Standard Delivery: 1 to 7 business days
UPS Expedited Delivery: 2 business days
Purolator Ground: 2 or more business days based on your address
Important note on free shipping eligibility
To qualify for free shipping, your order total must be $100 or more after any discount codes are applied and before tax. If your total falls below $100 after applying a discount, shipping will be calculated and applied at checkout.
International Orders (Outside Canada)
Customs, duties, and taxes may apply and are not included in the shipping fee. These charges are the customer’s responsibility.
If your dog decides they don't like the gear we have a 30-day return policy. The item must be in NEW condition with the original packaging and tags.
Return shipping is paid by you, but should you decide you'd like to exchange your gear we will reship free of charge.
Please send returns/exchanges to the address below and include your order number and a note that you wish for a refund/exchange
Rocky Mountain Dog
3220 30 ST SW
Calgary, AB T3E 2M7
Shipping
Shipping options
Free Shipping on all orders over $100 (after discounts, before tax) in Canada and the US
UPS: Standard and Expedited Shipping, Purolator Ground Shipping (good for remote locations)
Local Pick up available to those residing in Calgary, AB
Processing and delivery time
UPS Standard Delivery: 1 to 7 business days
UPS Expedited Delivery: 2 business days
Purolator Ground: 2 or more business days based on your address
Important note on free shipping eligibility
To qualify for free shipping, your order total must be $100 or more after any discount codes are applied and before tax. If your total falls below $100 after applying a discount, shipping will be calculated and applied at checkout.
International Orders (Outside Canada)
Customs, duties, and taxes may apply and are not included in the shipping fee. These charges are the customer’s responsibility.
Returns & Exchanges
If your dog decides they don't like the gear we have a 30-day return policy. The item must be in NEW condition with the original packaging and tags.
Return shipping is paid by you, but should you decide you'd like to exchange your gear we will reship free of charge.
Please send returns/exchanges to the address below and include your order number and a note that you wish for a refund/exchange
Rocky Mountain Dog
3220 30 ST SW
Calgary, AB T3E 2M7
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They provided great product support after purchase and the harness is easy on and off, they look great and an amazing quality harness. Made in Canada!!
Great customer service, bag works as advertised. Took my 50lb kelpie x border collie on my motorcycle with me and she loved it! They gave me 2 dog balls and a toque for free and a hand written thank you on the invoice. Great company to buy from and it being local made it alot easier to want to spend money there rather than amazon. Will likely be purchasing more from these guys!
