Free Shipping on all orders over $100 (after discounts, before tax) in Canada and the US
$15 Flat Rate Shipping for orders under $100
Local Pick up available to those residing in Calgary, AB
Processing and delivery time
It takes 1-2 to process your order and 2-7 days to deliver it.
Important note on free shipping eligibility
To qualify for free shipping, your order total must be $100 or more after any discount codes are applied and before tax. If your total falls below $100 after applying a discount, a $15 flat rate shipping fee will apply.
International Orders (Outside Canada)
Customs, duties, and taxes may apply and are not included in the shipping fee. These charges are the customer’s responsibility.
If your dog decides they don't like the gear we have a 30-day return policy. The item must be in NEW condition with the original packaging and tags.
Return shipping is paid by you, but should you decide you'd like to exchange your gear we will reship free of charge.
Please send returns/exchanges to the address below and include your order number and a note that you wish for a refund/exchange
Rocky Mountain Dog
3220 30 ST SW
Calgary, AB T3E 2M7
Shipping
Shipping options
Free Shipping on all orders over $100 (after discounts, before tax) in Canada and the US
$15 Flat Rate Shipping for orders under $100
Local Pick up available to those residing in Calgary, AB
Processing and delivery time
It takes 1-2 to process your order and 2-7 days to deliver it.
Important note on free shipping eligibility
To qualify for free shipping, your order total must be $100 or more after any discount codes are applied and before tax. If your total falls below $100 after applying a discount, a $15 flat rate shipping fee will apply.
International Orders (Outside Canada)
Customs, duties, and taxes may apply and are not included in the shipping fee. These charges are the customer’s responsibility.
Returns & Exchanges
If your dog decides they don't like the gear we have a 30-day return policy. The item must be in NEW condition with the original packaging and tags.
Return shipping is paid by you, but should you decide you'd like to exchange your gear we will reship free of charge.
Please send returns/exchanges to the address below and include your order number and a note that you wish for a refund/exchange
Rocky Mountain Dog
3220 30 ST SW
Calgary, AB T3E 2M7
The Knavigate K9 Sport Sack is super comfy for me and my dog. He loved it off the bat for our biking adventures. It's breathable, stylish, lightweight, and durable. Highly recommend!
E
Enrico P.
Excellent product
Quality is great. A little difficult expanding the backpack initially but it works well. Take some getting used to finding the best way to get your dog into the backpack but once you do all is well - assuming your isn't stubborn and moody :)
R
Rhonda C.
Knavigate
Very well made
M
Maura D.
Why are you asking me to review something I haven’t yet used?
I have not received it yet. Both your marketing and your review seeking are pretty aggressive.
Apologies Maura,
We're reviewing our emails and adjusted the settings to give you more time to receive the product before getting the review request.
L
Leah C.
Amazing Pack
We love this backpack! We originally bought the Air2 but we realized very quickly the waist straps would be needed for our comfort. After reaching out to Rocky Mountain Dog, they quickly exchanged the bag for us and we love it!!! Our weenie dog has little legs so she can only go for shorter distances so being able to take her on longer, harder hikes has been awesome! Highly recommend this product and this company!!
R
Ruby
Love this pack! Very comfortable to wear. I like the extra storage and the hip belt. I have a dachshund and long hikes are too much for him so being able to pack him when he gets tired will be fantastic. Very happy with this product.