Shipping Information

Shipping Information

 

Free Shipping on all orders over $79 Before Tax in Canada and the US

  • This is an unbelievable deal to offer customers operating as a small business in Canada. Depending on where you are in Canada or the US, you could pay up to $20 for shipping. Depending on where you live that is a savings of 20% - 40%!

$15 Flat Rate Shipping

  • Yes, FLAT RATE SHIPPING of $15 anywhere in Canada or the US.
  • We also subsidy your shipping for orders under $79 with a flat rate charge of $15. Depending on where you live in Canada, we could be subsidizing your order by up to $10.00. Another benefit shopping RMD!

We also have Local Pick up available to those residing in Calgary, AB

  • Once you select pick up for your order you will be provided with an address for pickup.
  • Pick up hours are: Mon-Fri and weekends 10-5pm 

Order Processing: 

***Orders are processed Monday to Friday9/10 your order will be picked and packed for delivery the next business day (i.e. if you place an order on Tuesday, it will be picked and packed for delivery on Wednesday). Orders are shipped out on:

  • Monday
  • Wednesday
  • Friday

unless there is a holiday, then shipping will be the next business day. Packing after weekends, seasonal sales or events may impact processing times***

With free shipping we use Canada Post Expedited Parcel which is 1-8 days delivery time. We are in Calgary so it will be 1-3 days for cities and provinces close to Alberta and longer times the farther East you go.

If you would like your package sooner, please pay extra for:

  • Canada Post Xpresspost (2 days national)
  • Canada Post Priority (1 day national)

We will not refund your shipping for any delays by Canada Post.

 

    Shipping within Canada

    • Orders are sent via Standard Post unless otherwise specified
    • Orders are insured in case of damage or loss
    • If you are in Calgary, we can arrange free pick-up

    Shipping to the USA

    • Free shipping for orders over $79, however this option is not tracked
    • If you would like your shipment tracked choose the $15 tracked shipping option at checkout
    • Flat rate $10 shipping for orders under $79 (not tracked)
    • The flat rate charge to the US is not tracked. Choose the $15 shipping rate if you want your order shipment tracked.
    • Orders sent to the USA are shipped by Xpresspost
    • Orders shipped to the USA are not charged Canadian taxes
    • Orders pass through customs and are subject to import duties, taxes, and custom processing fees which may delay delivery
    • A customs invoice will arrive with your parcel or may follow in the mail
    • Recipients are responsible for paying these additional fees

    Shipping Internationally

    • Shipping rates are calculated at checkout
    • Orders sent internationally are shipped by air mail
    • Orders shipped internationally are not charged Canadian taxes
    • Orders pass through customs and are subject to import duties, taxes, and custom processing fees.
    • A customs invoice will arrive with your parcel or may follow in the mail
    • Recipients are responsible for paying these additional fees

    How long does it take to ship?

    • Once an order is received, processing takes 1-2 days
    • We ship on Monday, Wednesday, & Friday (may change with holidays)
    • You will receive a notification when your order is shipped with a tracking code
    • Canada Post expedited parcel takes 1-7 days
    • Canada Post Xpresspost and Priority takes 1-3 days
    • US Small Packet Air No tracking 5-10 days
    • US Priority Air Tracked 3-8 days
    • Expect 10-14+ days for International shipping

     

     

    Have a Shipping Issue?

    Please fill out the form below and we’ll get back to you within 24 hours.

    Have a Shipping Issue?