Free Shipping on all orders over $100 (after discounts, before tax) in Canada and the US
UPS: Standard and Expedited Shipping, Purolator Ground Shipping (good for remote locations)
Local Pick up available to those residing in Calgary, AB
Processing and delivery time
UPS Standard Delivery: 1 to 7 business days
UPS Expedited Delivery: 2 business days
Purolator Ground: 2 or more business days based on your address
Important note on free shipping eligibility
To qualify for free shipping, your order total must be $100 or more after any discount codes are applied and before tax. If your total falls below $100 after applying a discount, shipping will be calculated and applied at checkout.
International Orders (Outside Canada)
Customs, duties, and taxes may apply and are not included in the shipping fee. These charges are the customer’s responsibility.
If your dog decides they don't like the gear we have a 30-day return policy. The item must be in NEW condition with the original packaging and tags.
Return shipping is paid by you, but should you decide you'd like to exchange your gear we will reship free of charge.
Please send returns/exchanges to the address below and include your order number and a note that you wish for a refund/exchange
Rocky Mountain Dog
3220 30 ST SW
Calgary, AB T3E 2M7
Shipping
Shipping options
Free Shipping on all orders over $100 (after discounts, before tax) in Canada and the US
UPS: Standard and Expedited Shipping, Purolator Ground Shipping (good for remote locations)
Local Pick up available to those residing in Calgary, AB
Processing and delivery time
UPS Standard Delivery: 1 to 7 business days
UPS Expedited Delivery: 2 business days
Purolator Ground: 2 or more business days based on your address
Important note on free shipping eligibility
To qualify for free shipping, your order total must be $100 or more after any discount codes are applied and before tax. If your total falls below $100 after applying a discount, shipping will be calculated and applied at checkout.
International Orders (Outside Canada)
Customs, duties, and taxes may apply and are not included in the shipping fee. These charges are the customer’s responsibility.
Returns & Exchanges
If your dog decides they don't like the gear we have a 30-day return policy. The item must be in NEW condition with the original packaging and tags.
Return shipping is paid by you, but should you decide you'd like to exchange your gear we will reship free of charge.
Please send returns/exchanges to the address below and include your order number and a note that you wish for a refund/exchange
Rocky Mountain Dog
3220 30 ST SW
Calgary, AB T3E 2M7
An attractive sturdy leash. I like the feature of attaching the leash to me. My dog is still a pup and we are working on loose leash walking. Attaching it around my hips is preferable to my waist when she pulls as I have better control
This is the best rain jacket I have ever bought for any of my dogs. It is lightweight, waterproof, well-made, and importantly easy to put on. My dog weighs 38 pounds and has a fairly long torso. In the end, I went with the medium small. The medium was too big even though it was the right length.The customer service handling the exchange was excellent. I also bought a collar and leash. Both are exceptionally well made and I love walking my dog hands free. I’m so glad I found this company.
