Free Shipping on all orders over $100 (after discounts, before tax) in Canada and the US
$15 Flat Rate Shipping for orders under $100
Local Pick up available to those residing in Calgary, AB
Processing and delivery time
It takes 1-2 to process your order and 2-7 days to deliver it.
Important note on free shipping eligibility
To qualify for free shipping, your order total must be $100 or more after any discount codes are applied and before tax. If your total falls below $100 after applying a discount, a $15 flat rate shipping fee will apply.
International Orders (Outside Canada)
Customs, duties, and taxes may apply and are not included in the shipping fee. These charges are the customer’s responsibility.
If your dog decides they don't like the gear we have a 30-day return policy. The item must be in NEW condition with the original packaging and tags.
Return shipping is paid by you, but should you decide you'd like to exchange your gear we will reship free of charge.
Please send returns/exchanges to the address below and include your order number and a note that you wish for a refund/exchange
Rocky Mountain Dog
3220 30 ST SW
Calgary, AB T3E 2M7
Shipping
Shipping options
Free Shipping on all orders over $100 (after discounts, before tax) in Canada and the US
$15 Flat Rate Shipping for orders under $100
Local Pick up available to those residing in Calgary, AB
Processing and delivery time
It takes 1-2 to process your order and 2-7 days to deliver it.
Important note on free shipping eligibility
To qualify for free shipping, your order total must be $100 or more after any discount codes are applied and before tax. If your total falls below $100 after applying a discount, a $15 flat rate shipping fee will apply.
International Orders (Outside Canada)
Customs, duties, and taxes may apply and are not included in the shipping fee. These charges are the customer’s responsibility.
Returns & Exchanges
If your dog decides they don't like the gear we have a 30-day return policy. The item must be in NEW condition with the original packaging and tags.
Return shipping is paid by you, but should you decide you'd like to exchange your gear we will reship free of charge.
Please send returns/exchanges to the address below and include your order number and a note that you wish for a refund/exchange
Rocky Mountain Dog
3220 30 ST SW
Calgary, AB T3E 2M7
Would highly recommend!it was a great purchase for a 4 hours hike, although my dog didn't really stayed in the carrier for the whole hike coz she is a little trooper! Lol! Thanks rockymountaindog!:)
T
Therese W.
K9 Sport Sack:registered: Plus 2 Backpack
Love the backpack! My dachshund is 16” long from collar to the tail and weighs 6.2 kg. It fits him perfectly. I can put his leash in the backpack, water, food etc and he is not cramped.
S
Shauna Y.
Very happy with our new backpack
Just purchased this for our 13 week old mini labradoodle. The first week has been great. Getting her to settle as we get her into the pack is also a good training excercise. She’s still small, so I appreciate the straps that keep her safe when she’s looking around while we walk.
It’s also high quality. After hearing about our experience, my friend bought one for her cat!
C
Claire L.
Beagle Pack
Amazing pack! Beagle approved :u1F970:
Could do with an extra strap around the hips is my only request!
C
Candace S.
K 9 Sport sack Plus 2 Backpack
This Backpack is excellent! My dog fits perfectly in the backpack and they even have clear step by step instructions on how to safely get your dog into the backpack. You can tell that a lot of thought went into the design, as it is very functional. I highly recommend it!
M
Mizuki M.
Great bag!
perfect fit - bought it as a evacuation backpack during earthquakes as I live in Japan!